Introduction

At omniOsocial, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media monitoring and analytics platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account
  • Use our services
  • Contact our customer support
  • Subscribe to our newsletters
  • Respond to surveys or participate in promotions

The types of information we may collect include:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Billing information (such as credit card details and billing address)
  • Account credentials
  • Preferences and settings
  • Any other information you choose to provide

We also collect information automatically when you use our platform, including:

  • Log information (such as IP address, browser type, pages visited, and time spent)
  • Device information (such as device type, operating system, and unique device identifiers)
  • Usage information (such as features used and interactions with our platform)
  • Location information (such as general geographic location based on IP address)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Provide customer service and technical support
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activities
  • Personalize and improve your experience
  • Develop new products, services, and features

How We Share Your Information

We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • With business partners with whom we jointly offer products or services
  • In connection with a business transaction (such as a merger, acquisition, or sale of assets)
  • To comply with legal obligations or protect rights
  • With your consent or at your direction

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible.

We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: team@omniosocial.com

Privacy Policy for Facebook Graph Explorer

Welcome to Facebook Graph Explorer. This Privacy Policy outlines how we handle data when you use our platform. Graph Explorer does not have an associated app from our company in any app store and does not collect personal data.

Information Collection

Graph Explorer does not collect personal data from users. It provides access to publicly available data from Facebook's Graph API, which users have chosen to make accessible to the public.

Data Usage

Since Graph Explorer only provides access to publicly available data from Facebook, there is no usage of personal information within our platform.

Information Processing

We process only the data provided by Facebook's Graph API and adhere to all applicable laws, regulations, Facebook's Platform Policy, and the terms based on facebook Privacy policy https://developers.facebook.com/terms/dfc_platform_terms/#privacypolicy.

Information Usage

Since Graph API Explorer only provides access to public data on Facebook and we don't have a app listed on app store, there is no usage of personal information within the app.

Information Sharing

No personal information is collected or shared with any third parties because Graph API Explorer only accesses public data available on Facebook.

Data Deletion Request

If any personal data is inadvertently collected, users may request deletion of their data. We are committed to respecting user privacy and complying with data deletion requests. Here’s how we process these requests:

1. Request Submission: Users can submit a data deletion request by contacting us at team@omniosocial.com. The request should include enough identifying details to help us locate any data associated with the user, such as the Facebook User ID or other relevant account identifiers.

2. Verification Process: Upon receiving the request, we will verify the identity of the requester to ensure they have the right to request deletion of the data. This step protects user data and complies with data privacy laws.

3. Data Review and Identification: Our team will cross-reference the provided information with any data we may have collected through Facebook’s Graph API. If any personal data is identified, we will confirm this with Facebook to ensure compliance and identify any related records for deletion.

4. Deletion Timeline: Once verified, we will proceed with the deletion of the user’s data within a specific timeframe of 10 days in compliance with applicable laws and policies. The user will be notified upon completion of the data deletion.

5. Confirmation of Deletion: Once data deletion is complete, we will provide a confirmation to the user, verifying that their data has been successfully removed from our records.

Consistency with Terms

Our privacy policy does not supersede, modify, or conflict with Facebook's Terms or any other applicable terms or policies.

Retention of Privacy Policies

We retain all our privacy policies in effect while using the platform and provide them to Facebook upon request. These details are listed above in privacy policy section on how we process information

Publicly Available Links

We maintained publicly available links to our privacy policy in the privacy policy field within the settings of our App Dashboard. We don't have an app in any app store. Our privacy policy is easily accessible on our website https://haix.ai or in our platform for the registered users who have access to

Updates to This Policy

Any updates made to this Privacy Policy will be reflected in this page or in the platform with this privacy link

Privacy Policy Verification and Contact us

We confirm that Graph Explorer's privacy policy complies with Facebook's requirements. Our privacy policy accurately and clearly explains our data processing practices, ensuring transparency for users. We maintain publicly available links to our privacy policy as required, ensuring accessibility and compliance with Facebook's guidelines. If you have any further questions or require additional information, please feel free to contact us team@omniosocial.com